Rings
- Size alteration up/down
- Repair or replace shank/mounting
- Replace stone(s) or diamond(s)
- Re-tip / build up prongs
- Refurbish, restoration
Midtown Manhattan · Since 1987
Every repair,
in skilled hands.
DRS NY Corp. is an authorized repair service center for David Yurman jewelry and watches, and other fine jewelry — trusted by brand names and major department stores for over 30 years.
Our Story
A repair center, not a retail counter.
People are used to getting their jewelry repaired at local boutiques or big retailer shops. What they don't realize is that these retailers are actually shipping their repairs to jewelry repair centers, like us. We specialize in jewelry repairs and have the infrastructure, resources and technology to deliver the same standard in quality repairs directly to you.
DRS NY Corp. is a subdivision of Domani Group, established in New York City since 1987. What was founded on a fascination of jewelry has evolved into a one stop-shop for consumers. We are an authorized repair service center for David Yurman jewelry and watches and other fine jewelry, responsible for the repair and processing of customer-owned pieces while maintaining their original components, stones, and diamonds.
Our jewelers are experts in evaluating repair needs and providing prompt, efficient service. They are certified, background checked, and work under video surveillance for maximum security. Whether it's a simple resizing, polishing, or a complete restoration — your jewelry will be in skilled hands.
- 1987Founded in New York City
- 30+Years as an exclusive repair provider for brand names & major department stores
- DYAuthorized repair center for David Yurman jewelry & watches
- 1yrLimited warranty backing every repair
Our Services
Repairs, by category.
No problem too small. We repair a vast array of brands and styles of jewelry.
Earrings
- Make half pair
- Repair or replace post / clip back
- Convert post to clip, or clip to post
- Replace stone(s) or diamond(s)
- Refurbish, restoration
Bracelets
- Repair clasp/closure
- Repair or replace chain/cable
- Lengthen or shorten
- Add safety latch/chain
- Refurbish, restoration
Pendants
- Repair or replace bail
- Bail size alteration
- Replace stone(s) or diamond(s)
- Enlarge pendant loop/bail
- Refurbish, restoration
Necklaces
- Repair clasp, chain repair/replace
- Restring
- Replace stone(s) or diamond(s)
- Polishing
- Refurbish, restoration
Custom Jewelry & Engraving
- Professional CAD designs
- Custom-made jewelry & prototypes
- Laser engraving up to 5" × 5"
- Custom fonts & logos on request
- Available upon request
How It Works
Your jewelry repaired in four simple steps.
-
01
Start Repair
Request a free, insured FedEx shipping label. We'll email it to you — pack your jewelry and drop it at FedEx.
-
02
Inspect & Estimate
We inspect your jewelry, reach out if we have questions, and provide a no-obligation, free estimate.
-
03
Approve & Repair
You approve the estimate. Our experienced jewelers perform the repair under the highest quality control.
-
04
Receive Back
Carefully packed and shipped back via insured FedEx with a tracking number. One more happy customer.
Proof of Work
Before & after.
Reshape · Reset diamond(s) · Refurbish, restoration
Re-align, reshape · Tighten stone(s) · Refurbish, restoration
Restring · Ultrasonic cleaning · Refurbish, restoration
The Facility
State of the art, in the heart of Midtown.
Our repair facility is located in Midtown Manhattan, built for one job: fine repair, done right. For over 30 years we have been an exclusive jewelry repair provider for brand names and major department stores — trusted with fine corrections and flawlessly repairing priceless pieces of jewelry.
All repairs are handled by mail — your jewelry ships straight to the bench, not a store counter. Every item is insured in transit, and every repair carries a one-year limited warranty.
Questions
Frequently asked.
General Questions
Where do I send my jewelry for repair?
DRS NY Corp., 251 W. 39th Street, 11th Floor, New York, NY 10018.
How do I send my jewelry for repair?
For your convenience we provide a free shipping label. Alternatively, you may use any carrier that is most convenient for you — FedEx, USPS, or UPS. Please be sure your item is properly protected and packaged to avoid damage during transit, and we highly recommend insuring the package and retaining your tracking information.
How long does it take to receive an estimate or update?
Upon receipt you'll get an email confirming your package arrived. Your item is inspected and evaluated, and for a general repair an estimate is sent within 3–5 business days. Repairs that require parts may take longer depending on sourcing and availability.
How long will it take to repair my jewelry?
A general repair with no parts required takes approximately 14 business days after you approve the estimate. Repairs that require parts allow approximately 4–12 weeks depending on parts sourcing and availability.
Can I track the status of my repair?
Yes — you can check your repair status any time. You'll need the repair number on your estimate and your zip code. Call or email us and we'll look it up for you.
I live nearby or will be in the area. Can I drop off my jewelry repair?
No — all repairs must be mailed.
Why do I have to mail the item for a repair estimate?
To better service your repair needs, the best practice is to physically have the item on hand and evaluate its overall condition.
Can I have my jewelry repaired and sent back within a specific timeframe?
Yes, as long as it's a realistic timeframe and parts are available if the repair requires them.
Can I send multiple items in one package?
Yes — just be sure to insure your package according to the contents' value.
How do I know when you have received my repair?
You'll receive an email confirming receipt along with a repair number for reference, and you can check status any time.
Do you provide packaging/shipping materials?
No, we do not. The carrier you choose can assist with purchasing and providing these materials.
I live outside of the United States — can I send my repair to you?
Yes. Please note you're responsible for shipment cost as well as any duties and taxes that may apply.
Will my jewelry be insured upon return?
Yes — it's our policy to insure all items repaired and shipped from our facility.
How can I obtain my shipping label?
You may request a prepaid FedEx shipping label from us directly. As an alternative, you can also obtain a shipping label from the carrier of your choice.
Pricing, Policies & Payment
What payment methods do you accept?
You may pay online with American Express, ChaseNet Credit, ChaseNet Signature Debit, Discover, Mastercard, and Visa. You may also send a personal check or money order for the approved amount.
Can I buy parts directly from you?
No, we are not authorized to supply and sell parts.
What if I don't approve the repair estimate?
If you decline the repair estimate, at your request we will ship your item back to you at no charge.
How do I approve the repair estimate?
Email your approval to drsny@domanionline.com. Payment is required before we begin your repair — you may pay online, call to process a credit card, or mail a check or money order with a signed copy of your repair estimate.
What People Say
Real customers, real repairs.
“I received my husband's ring today and I just wanted to thank you so much for all of your help. You have been an absolute pleasure to work with... The engraving is perfect and I'm so happy with the final product.”
Katelyn S. — Providence, RI
“I had ruined, or so I thought, my favorite Yurman earrings by using the wrong cleaning solution... My earrings were returned in time for an important trip and in the most beautiful condition.”
Peggy W. — Customer
“I am very pleased with my diamond ring repair. Great communication with quick reply to questions, repair was fast and accurate. Received my ring in perfect condition — restored to new!”
Arron — UK
“I had a problem with a bracelet clasp and your company made sure I was satisfied. You made me a DY believer, once again.”
Gary G. — New York, NY
Real notes from real customers
Get In Touch
Start a repair.
Email us to begin — tell us a little about the piece and what needs fixing, and we'll get you a free, insured FedEx shipping label to send it in.
Email to Start a Repair- Phone212.382.0654 ext. 205
- Fax212.768.3932
- Emaildrsny@domanionline.com
- Facility251 W. 39th Street, 11th Floor, New York, NY 10018
